How do I activate my account?

You can easily activate your account by following the steps below:
  1. Click this link to activate your account here: https://mrionline.com/request-activation/
  2. Enter your email address.
  3. Upon entering your email address, you will receive a verification email from support@medality.com.



  4. The email (shown below) will ask you to create a password. Choose a password between 8-12 characters, using a combination of special characters and letters, with at least one capitalized letter. 

Hint: If your password is not accepted, please add more characters OR shorten the password and use a jumbled mix of characters (example: Mlia9Mn99M!)

 

5. Upon successful login you will be directed here. Enter your first and last name.

 

6. After entering your first and last name, you will be directed to the main page.

  1. If you are still having trouble resetting your password, please reach out to our support team here.