How do I reset my password?

You can easily reset your password by following the steps below:
  1. Click this link to reset your password here: http://mrionline.com/forgot-password/
  2. Follow the instructions on the password reset email
  3. Choose a password between 8-12 characters, using a combination of special characters and letters, with at least one capitalized letter
    1. If your password is not accepted, please add more characters OR shorten the password and use a jumbled mix of characters (example: Mlia9Mn99M!)
  4. Once you reset your password, please use this link to log back into Medality: http://mrionline.com/login
If you are still having trouble resetting your password, please reach out to our support team here.